1: We will book the Train on your behalf.
2: For online credit card payments: We require Full Names as they appear in the passport, 2 sides of the card and passport copy.
advance from 4 months to 14 days prior to travel dates
can call our reservation centre on Telehone Numbers:
4: All bookings have a Reference Number which you will be given.
5: Advise delivery or pick up points of tickets. Tickets are not posted outside the country.
6: Kenya Railways / Rift Valley Train has no guarantee for non paid seats.
7: Sharing Cabins: If travelling alone unless you pay whole cabin you will be joined by extra person of same sex.
8: Tickets are not transferable and alteration of travel dates, there is a charge.
9: Check-in time is at least by 6pm.
10: Refunds - If payment done by credit card refund will be done on same card.
11: If refund is by wire transfer it can done via same method or cash where applicable.
13: Wild n' Beaches Dreamliners Safaris does not carry liability of the train in case of delays or other causes that goes along with.